The 12 Step Committee meets on the 2nd Wednesday of each month.
https://us02web.zoom.us/j/81808875220
Meeting ID: 813 0646 6967
PW: 572531
All are Welcome – Come Join Us
Our Twelfth Step – carrying the message – is the basic service that the AA Fellowship gives; this is our principle aim and the main reason for our existence. Therefore, AA is more than a set of principles; it is a society of alcoholics in action. We carry the message, else we ourselves can wither and those who haven’t been given the truth may die.
Bill W.
Twelve Step work is at the forefront of bringing hope to alcoholics and their families. Those engaged in this vital service understand the profound impact of their efforts, recognizing that they are saving lives, one person at a time. The mandate of the Twelve Step Committee is to ensure that someone is always available when an alcoholic reaches out for help.
Requirements for Service
- 1 year for Phone Greeters and Help Chat Agents work.
- 2 years for 12 steppers
- No sobriety requirement for committee work
We do this by offering a few options for service:
12 Step Committee
It takes a village to offer 24/7/365 Helpline service. This includes:
- 12 Step Committee Chair
- selected by the GTA Intergroup Committee to serve at their pleasure for a minimum of 1 year, maximum of 2
- Vice Chair
- Secretary
- Greeter Coordinators
- Scheduling
- On Boarding and Training
- Overnight Greeter Coordinator
- 12 Stepper Coordinator
- 12 Step email
Phone Greeters
The Helpline Phone Greeter serves as the welcoming first point of contact for individuals reaching out to AA through our 24/7 Helpline. Thriving AA members share their experience, strength, and hope during each call, providing empathy, resources, and guidance to help callers find meetings and answers to their questions. Comprehensive training and support from the 12th Step Committee equip greeters with the necessary tools to assist effectively. This role offers flexibility, as it can be performed remotely or in the office, allowing volunteers to make a meaningful impact.
Phone shifts are typically four hours long. Volunteers are encouraged to commit to at least one shift per month, with options for weekly service or more for those eager to give back. For added flexibility, there is also a Spares list for those who wish to step in when additional help is needed.
Requirement: 1 year of sobriety
Please submit Phone Greeter volunteer form
12 Steppers
A 12 Stepper engages directly with newcomers, offering one-on-one support by sharing personal experiences to help them understand the AA program. This includes in-depth conversations, face-to-face meetings, and accompanying individuals to their first AA meetings. Twelve Steppers also assist those unable to attend meetings, such as individuals who are hospitalized or homebound. Additionally, through “Bridging the Gap,” they connect with individuals transitioning from treatment facilities or correctional institutions.
Requirement: 2 years of sobriety
Please submit 12 Stepper Volunteer form
Greeter Coordinators
Greeter Coordinators ensure our Helpline operates 24/7 by managing the master schedule, maintaining current volunteer lists, and overseeing the phone dashboard to direct calls to the appropriate greeter. If a greeter is unavailable for a scheduled shift, Coordinators promptly contact volunteers from the spares list to find a replacement. Their collaboration and meticulous scheduling are vital to providing a seamless Helpline experience.
Training
Training is offered any day from 9:00 am to 9:30 pm in what we call a Shadow Shift. Trainees log into a Zoom room with an experienced phone greeter taking live calls; basically, the virtual version of on-the-job training. If interested, please submit either the Phone Greeter or 12 Stepper forms found above.
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Who is responsible? – I am responsible when anyone anywhere reaches out for help I want the hand of AA always to be there and for that I am responsible.